Business Breakfast: 10-30

Event Sponsors

Date and Time

Thursday Oct 30, 2008
7:30 AM - 8:45 AM CDT

Thursday, October 30th

7:30 - 8:45 am

Location

Kilkarney Hills Golf Club

Radio Rd.

River Falls, WI

Fees/Admission

$15 - members

$20 - non-members

Contact Information

Chamber of Commerce - 715-425-2533
Send Email

Business Breakfast: 10-30

Register

Set a Reminder

Enter your email address below to receive a reminder message.

Email address

Select the amount of Days before the event -- Select Days Before Event -- 1 Day 2 Days 3 Days 1 Week

Captcha Validation

Please complete the Captcha

Submit

Description

“The Seven Slight Edges to Keeping the Customers You’ve Got”

 

The slight edges; the seemingly little things that make a big difference in delivering great service. There are seven slight edges that will be the difference in your success to keep the customer you’ve got.

 

Big Picture Thinking. This is the WHY behind the drive. 

 

Courage. The courage to take action. 

 

Faith. Faith is about measurements. 

 

Effort. If you’re not giving it your best effort it’s because you’re getting caught-up in the little things that make no difference in your level of service. 

 

Economics. This is the skill of earning more money than you spend. 

 

Ask Affirming Questions. We need to ask affirming questions, questions that demonstrate that we’re here to look for solutions. 

 

Be of service. Companies that excel in delivering great service don’t sell products and services to the customer; they sell what their products do for the customer.

Set a Reminder

Enter your email address below to receive a reminder message.

Email address

Select the amount of Days before the event -- Select Days Before Event -- 1 Day 2 Days 3 Days 1 Week

Captcha Validation

Please complete the Captcha

Submit

Share

×

Print Email Add to Calendar Facebook Twitter LinkedIn

Close

Tell a Friend

×

Send RequestCancel

Select Calendar Type

×

Google Yahoo iCal (Outlook, Apple, or other)

Close

Printed courtesy of www.rfchamber.com/ – Contact the River Falls Area Chamber of Commerce & Tourism Bureau for more information.
215 W Maple Street, River Falls, WI 54022 – (715) 425-2533 – info@rfchamber.com