JOIN OUR TEAM! 
United Way St. Croix & Red Cedar Valleys (UW Valleys) is seeking a part-time, 211 Community Resource Specialist (CRS) providing support to UW Valley’s 211 program and initiatives.
Key responsibilities include answering calls, texts, chats, and emails to assist individuals and professionals in accessing and navigating community resources through the 211 call center.
The flow of the day is dependent on the number of inquiries for information and referral. Some days are busier than others and the CRS should be comfortable with prioritizing tasks between inquiries, such as completing database record management, follow ups, or other supportive tasks. This position works at a local call center that is part of a Statewide Network of 8 Call Centers that support the entire state of Wisconsin. Each CRS is trained to meet State and National standards. There are 2 main aspects to the role: Resource Connecting and Resource Procurement.
View the full job description and how to apply at: https://www.uwvalleys.org/careers
