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Operations Specialist

Posted: 06/14/2022

We’re seeking a full time Operations Specialist in our River Falls office due to promotion of a team member!

Assist internal and external customers regarding banking inquiries over the phone or via written chat while performing one of four integral functions supporting the Bank’s products, services, and overall operations—New Accounts, General Ledger & Wires, Help Desk, and Debit Card Disputes.  You’ll work in our fast-paced Operations team located “behind the scenes”, and be integral to delivering our excellent customer experience through a commitment to accuracy and quality.   
First National Bank of River Falls (FNBRF) is Committed to You.  Committed to every customer.  Committed to every employee too.  We’re impacting the communities we serve by making opportunities possible daily through powerful connections, engagement in each experience, and integrity.  And, we’ve been doing that since 1904! 

When you join the team here at FNBRF, you join our family too.  A family of kind, compassionate people.  On top of the usual great benefits and pay, we place high value on your work-life balance and providing flexibility to our teams.  We’ll provide you training to succeed while developing you for future opportunities right here at FNBRF!

Who’s right for the job?
A friendly person comfortable working as an individual and a team in a fast-paced, detail-oriented environment.  You must enjoy helping others too.  And, your desire to exceed customer expectations is vital to our mission and success too. 

Required qualifications?
High school diploma or equivalent is required.  Post-secondary education in Finance or related field preferred.  Banking experience is helpful too, but not required.   We’ll train the right person! 

Monday through Friday 8 am-5 pm, 8 am-4 pm, or 8 am-3 pm depending on daily function.  Approximately 1 in every 6 Saturdays from 9 am-Noon.  Flexibility is key and we strive to provide just that to our employees!

We offer a competitive and rich package!  All the usual benefits—health, dental, vision, life, disability, Paid Time Off, 401k match—are available.  Enjoy full paid holidays, paid birthdays, Wellness reimbursement, and discretionary bonus and profit sharing too!  Our fun workplace is impossible to spell out here—we look forward to showing that to you!

Why wait?  Change “work” into the family feel you desire!  We look forward to welcoming you Home!

First National Bank of River Falls is an Equal Opportunity Employer. 
AA M/F/Vet/Disability

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