Thursday May 4, 2017
11:30 AM - 1:00 PM CDT
Thursday, May 4th
11:30-1p
City Hall Training Room
$15 Members/$20 Non-Members
715-425-2533
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How to Talk to Anyone About Anything (Handling Difficult Conversations), facilitated by Arlene Anderson.
Your ability to get good results, whether personally or professionally, is dependent on your ability to hold successful conversations. Learn and practice skills that will equip you to get unstuck, even in difficult situations. Skills covered are based on the book, “Crucial Conversations: Tips for Talking When the Stakes are High,” by Kerry Patterson, et. al.
Learning Objectives:
1. Identify when and how to best start a difficult conversation.
2. Discuss specific steps to take to keep a conversation constructive.
3. Practice behaviors that improve effective listening.
Printed courtesy of www.rfchamber.com/ – Contact the River Falls Area Chamber of Commerce & Tourism Bureau for more information.
215 W Maple Street, River Falls, WI 54022 – (715) 425-2533 – info@rfchamber.com