Date and Time
Thursday May 4, 2017
11:30 AM - 1:00 PM CDT
Thursday, May 4th
11:30-1p
Location
City Hall Training Room
Fees/Admission
$15 Members/$20 Non-Members
Contact Information
715-425-2533
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Description
How to Talk to Anyone About Anything (Handling Difficult Conversations), facilitated by Arlene Anderson.
Your ability to get good results, whether personally or professionally, is dependent on your ability to hold successful conversations. Learn and practice skills that will equip you to get unstuck, even in difficult situations. Skills covered are based on the book, “Crucial Conversations: Tips for Talking When the Stakes are High,” by Kerry Patterson, et. al.
Learning Objectives:
1. Identify when and how to best start a difficult conversation.
2. Discuss specific steps to take to keep a conversation constructive.
3. Practice behaviors that improve effective listening.
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