Date and Time
Tuesday Oct 16, 2007
8:30 AM - 11:30 AM CDT
Tuesday, October 16th, 8:30 – 11:30 a.m. OR 1:00 – 4:00 p.m.
Please register for the 1- 4 pm session on the Exceptional Customer Service -- It's Not a Goofy Idea'' 1 - 4 p.m. page.
Location
UWRF RDI Building, Room 129 Parking is available and free
Fees/Admission
$69/participant
Website
Contact Information
Linda Jacobson, UWRF 425-3190, or Rosanne Bump, RF Chamber, 425-2533
Send Email
Exceptional Customer Service -- It's ...
Description
Exceptional Customer Service – It’s Not a Goofy Idea
Great customer service is one of the characteristics that creates positive experiences, builds customer loyalty, and creates enthusiastic staff, all of which gets reflected in the organization’s bottom line. Discover secrets from companies known for their exceptional customer service that you can apply in your workplace or day-to-day business operations. Learn how to create a genuine “customer friendly” experience – making your day-to-day customer dealings more enjoyable and less stressful while building customer loyalty. Whether your customers are “external” to your business or organization, or primarily “internal” – people in other departments or agencies with whom you work, you will find techniques that you can readily apply.
James Schneider, Blue Chip Training, an experienced trainer and enthusiastic speaker, will lead the fun, participatory and practical 3 hour training sessions on Tuesday, October 16, 2007.
Directions: From downtown River Falls, take Main St. south. Take a left onto Cascade Ave. Follow Cascade Ave. to 6th St. Take a right onto 6th St. Take a left on to Wild Rose Ave. Follow Wild Rose Ave. to the end. Click here for a map of the UWRF campus.
